Responsible play

Responsible Gambling

Last updated: September 17, 2026

Gambling involves the risk of financial loss. A winning session does not guarantee future profit, and RTP describes a long-run mathematical expectation rather than what will happen in a particular game or session.

Set limits before you play

Take a break when gambling stops being entertainment

Gambling should remain a form of entertainment. If you feel pressure to recover losses, hide your gambling, borrow money to continue, spend more time or money than intended, or find it difficult to stop, step away from gambling.

Consider using deposit limits, spending limits, time limits, cooling-off periods or self-exclusion tools offered by the operator or available in your jurisdiction.

Get support

Global: Gambling Therapy

Gambling Therapy is a free global online service provided by Gordon Moody. It offers practical information and emotional support to people affected by gambling harm, including family members and friends.

United States: National Problem Gambling Helpline

In the United States, call or text
1-800-MY-RESET, or use the
National Problem Gambling Helpline online service.
Support is available by phone, text and chat 24 hours a day, 7 days a week.

The National Problem Gambling Helpline is not an emergency or crisis service.

If you are in immediate danger or experiencing a mental-health or medical emergency in the United States, call 911 or contact the 988 Suicide & Crisis Lifeline.

If you are outside the United States and need urgent help, contact the emergency or crisis-support service available where you are located.

Age and location

Only use real-money gambling services if you meet the legal gambling age and gambling is permitted where you are located.

Gambling laws, age requirements, operator availability and restrictions vary between countries, states and regions. Check the applicable requirements before using a real-money gambling service.

Our free tools

When You Get Lucky’s free games, simulations and analytical tools use virtual credits and do not accept real-money wagers.

Results produced by free games, probability calculators, RTP tools, simulations or strategy tools do not predict or guarantee the outcome of real-money gambling.

Independent support

When You Get Lucky does not provide medical treatment, counselling or gambling-harm treatment services.

Support organisations and helplines linked from this page are independent third parties. Their services, availability and terms may change, so check the relevant organisation directly for current information.